Businesses are stressed enough during difficult times, that they don’t need to add to that stress with radical change. Yet positive, productive change need not be transformational in nature, rather it can be evolutional.
When a challenge such as the current economic climate hits, businesses either panic, or they find a way to take advantage of [...]
Comments(0) BI Now Regarded as Urgent For Many Companies If businesses were in doubt before as to whether they could justify the cost and implementation schedule of business intelligence solutions, the recession is certainly making them wish they had taken the jump earlier.
There are many comments as to how the rate of change in business has [...]
Be careful not to focus all your energy on where the market is at present. My ex husband was a national champion clay bird shooter and as anyone familiar with this sport will tell you – it is no good shooting at where the target is now. You need to be able to anticipate where [...]
Read More..>> Comments(0) The latest Gartner 2009 CIO Agenda survey of 1500 CIO’s has revealed some surprising and not so surprising results.
Firstly, the not so surprising is that BI has been voted as the top technology for 2009, with the focus of its application on improving business processes. This supports the maturation of business intelligence into the market, [...]
When organizations first start with BI, there tends to be a focus on the visual excitement of the dashboard. At this point, there is a danger that the focus of the group will be on the results, and not the action to drives these results. This is where deconstructing corporate objective KPI’ down to a [...]
Read More..>>With innovation in computer electronics almost a monthly upgrade, differentiation is no longer best focused on the product – but rather on the relevance to the customer.
Read More..>>Wow – Just as I am espousing the ‘Love thy Customer’ theme I had the link to this inspiring video sent to me. I just had to share it right away.
HEALTH WARNING: This video contains highly emotional content which may bring even the hardened manager to tears.
An Inspirational Customer Service Experience
Comments(0) With many articles having been written about the cause and expected course of the current recession, it is time to look past the theory and focus on real tools and strategies needed to survive the current downturn.
Read More..>>I have just done a round up of some of the big technology companies and things are more than a little down in the motivation stakes.
On top of many sales motivational and reward events being cancelled, there is a growing element of distrust of corporate executives. This is not only from the market, but also [...]
In such times of great instability and uncertainty it is easy to adopt a defensive response or wildly change strategy. However, research has proven that two core activities support business growth not only in times such as these, but at any time.
Staying Close to the Customer – rather than adopting a protective retention strategy around [...]
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