We are all familiar with social media being referred to as Web
2.0 so it is no surprise that web analytics for social media is
also dubbed web analytics 2.0
marketing Managers need to understand how to shift their strategy
and processes to meet the needs of this new channel.
Customer Insight
Competitor Issues
Product Portfolio
The single compelling advertising message is no longer the way
of marketing for online communities. This has been replaced by tightly
targeted segmentation to provide the right content that meets the
buying decision process of todays online communities.
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Marketing 2.0
Marketing 2.0, also known as Social Media Marketing, deals with
the major changes going on in marketing to the social media channel.
Social media is just a part of the major shift that is happening
right now....listen to this video [15:38]
Main Points:
The Internet is being used in different ways - in 2005, 78% of
USA research products online before purchase.
Broadband reaching mass market has had a significant impact on
how buying decisions are being made.
Traditional advertising is losing traction for specific product
sales.
In social media marketing you are not publishing to the viewer,
you are engaging in a conversation with them using multiple media
channels.